Pelion Connectivity Management Help

Pelion Connectivity Management is a platform for Mobile Network Operators (MNOs) to manage and monetize IoT connectivity services.

Connectivity Management features:

Manage the full subscriber life cycle, from ordering and activating subscribers to barring or terminating them
View detailed connectivity information about each subscriber
Track subscriber data usage, using monitoring alerts
Manage billing information, rate plans and invoices for all subscribers
View reports and logs
Set up user accounts and manage user access permissions
Develop third-party access to the platform using API integrations

Documentation overview

Quick Start Guide	Quick help to get you started. Includes the most commonly performed tasks.
User Guide	Full user guide that covers every feature.
Subscriber Management Guide	Detailed help for managing a single subscriber.
Frequently Asked Questions	Answers to frequently asked questions.
Release Notes	Details about functionality enhancements and known issues for the current release.
API User Guide	API reference for developers and help for working with the API.

Documentation for commonly performed tasks

Activate subscribers

Reset your password

Set monitoring alerts

Order subscribers

Add users

Contact the support team

The support team can assist you if you experience issues with connectivity or with the Connectivity Management platform. You can raise a ticket by emailing the support team.

Contact support:

pcm-support@pelion.com

Info: For further information about raising a support ticket, see the topic How do I contact the support team?

Document version: 01-08
Document ID: 15-01