Billing feature
About the billing page
The Billing feature enables you to
View rate plan information
Go to the Billing > Rate plans page to see an overview of the rate plans that are available to your company. The following table describes the information on this page in more detail.
| Column heading | Description |
|---|---|
| Operator | The network operator the rate plan applies to. |
| Name | The name of the rate plan. |
| Contract length | The rate plan's contract length from the point of activation. For example, a contract length of 12 months means subscribers on the rate plan are under contract for 12 months from the point at which you activate them. |
| Subscriber charge |
A recurring subscription fee applied to each subscriber on the rate plan. On a tiered rate plan this fee may vary by tier. |
| Billing duration | The frequency at which subscribers on the rate plan are billed. For example, a billing duration of one month means subscribers on the rate plan are billed once a month. |
Tip: You can view detailed rate plan information by selecting a rate plan from the table.
Note: You can sort the list by selecting a column heading.
View or download invoice information
The Billing > Invoices page displays detailed information about the current and previous invoices. You can see the static and call charge (usage) totals for your company
- Invoice—This PDF file is a front-page invoice that provides an overview of the total amount due, as well as the credit and payment terms.
- Invoice Summary—This PDF file summarizes the charges on your invoice, by subscriber.
- Itemized Breakdown—This zip file contains the billing records for each subscriber on your account.
Note: Invoices are stored for the lifetime of the account and retained for a minimum of six years after the account is closed.